Frequently asked questions
Short answers to the questions that come up most. If yours is not here, reach out through the contact channel you received with your beta access.
How much does pimads cost?
Nothing right now: pimads is free during the beta. Paid plans may come later, and if they do, pricing will be announced in advance and nobody will ever be charged without explicitly agreeing to a plan first.
Where is my data stored, and how do I delete it?
Your account data, workspace settings, and synced ad data live on the pimads server; platform access tokens are stored encrypted with AES. Disconnecting a platform in Settings > Connections deletes its tokens immediately. To have your account and all associated data deleted, ask the pimads operator through the contact channel you received with your beta access.
Can rules change my campaigns without my approval?
Not by default. Every rule starts in manual approval mode, where its proposals wait in the Pending actions queue until you click Apply. A rule only acts on its own if you deliberately switch that specific rule into auto mode. The daily watchdog never changes anything; it only notifies.
What happens when an access token expires?
Meta tokens are renewed automatically before they expire, so under normal conditions you never notice. If a connection does break, for example because you changed your password or revoked access on the platform side, pimads notifies you and the fix is to reconnect in Settings > Connections. Nothing in your workspace is lost; reconnecting just replaces the token.
Which currencies does pimads support?
pimads shows every amount in the currency of the ad account it comes from, exactly as the Meta and Google APIs report it. If your Meta and Google accounts use different currencies, each platform's numbers stay in its own currency; pimads does not convert between them.
Why does a campaign show a Budget-limited badge?
The badge appears in the Google analytics view when Google reports that a campaign is losing impression share because its budget is capping delivery. It is Google's own signal, surfaced by pimads. Raising the budget, or accepting the cap, is your call.
What does Draft mode do?
Draft mode queues your Meta edits instead of applying each one as you make it. You review the whole list of queued changes and publish them in one step. Until you publish, nothing reaches the Meta API. See Campaigns for details.
How does undo work?
Status changes, pausing or enabling campaigns, ad sets, ads, and their Google equivalents, offer an undo right after the change, which restores the previous status. Other edits, like budget or targeting changes, do not have an automatic undo, so review them before saving, or use draft mode on Meta for a second look.
Which browsers are supported?
pimads is a web app and works in current versions of the major browsers: Chrome, Edge, Firefox, and Safari. It is built for desktop use first, since campaign tables and editors want screen space, but there is no separate app to install anywhere.
How do I report a problem?
Reach the pimads operator through the contact channel you received with your beta access, and include what you did, what you expected, and what happened instead; a screenshot helps. Reports go straight to the developer, which is the upside of a one-person product: no ticket queue, and bug reports genuinely shape what gets fixed next.